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We accept returns within 14 days of receeipt of the item you purchased.

Items must be unworn and in the original condition and packaging upon your purchase.

To return an item bought through byGemGirl, please contact us at the link below and give us the detailed product information of your purchase. Once we have reviewed the information, we will send you a prepaid label through FedEx for the product to be shipped back to us.

Once we receive the item and it is examined, we will issue a refund to you within 7 business days of the amount of your purchase minus the shipping label cost.